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Respondly

AI WhatsApp & Instagram lead automation

AI that replies to your clients the way you would.

No more generic auto-replies. Respondly understands every customer query on WhatsApp, Instagram and your website, and responds with your actual data — instantly, 24 hours a day.

7-day free trial · Setup in 10 minutes

Respondly website: 'AI that replies to your clients the way you would', with a website chat widget answering a property enquiry.
  • 24/7 AI responses
  • Instagram DMs & auto-import
  • Collect only what you need
  • Instant alerts & handover

The problem

Customer messages arrive faster than teams can answer them.

  • 01

    Enquiries land across WhatsApp, Instagram DMs and website chat — at all hours.

  • 02

    Generic auto-replies don't answer the actual question, so leads go cold.

  • 03

    Prices, services and availability live in spreadsheets the inbox can't see.

How Respondly works

Replies grounded in your own business data.

You decide what the AI does and upload your data. Respondly then answers customers across your connected channels using that information, collects only the details you need, and alerts your team the moment a human should step in.

Workflow

Up and running in four steps.

  1. 01Sign up & decide what AI does
  2. 02Upload your dataProducts, prices, services, hours
  3. 03Connect channelsWhatsApp, Instagram & website
  4. 04Get notified & step inInstant alerts & handover

Features

What Respondly does.

Respondly understands customer queries on WhatsApp, Instagram and your website, and responds with your actual business data — products, prices, services and opening hours — 24 hours a day.

  • 24/7 AI responses

    Customers get accurate answers at any hour, not a 'we'll get back to you'.

  • Instagram DMs & auto-import

    Handle Instagram conversations alongside WhatsApp in one place.

  • Collect only what you need

    Gather the exact lead details your team asked for — nothing more.

  • Instant alerts & handover

    Get notified and take over the conversation whenever you choose.

  • Orders & payments in chat

    Take orders and collect payments without leaving the conversation.

  • Multi-language replies

    Respond to customers in the language they write in.

  • Performance dashboard

    See conversations and leads at a glance.

  • Multi-client support

    Manage multiple businesses from a single account.

Integrations & architecture

Works with the tools you already use.

Respondly syncs conversations and leads with your existing systems.

  • WhatsApp
  • Instagram
  • Website chat widget
  • Zoho CRM
  • Razorpay
  • Google Sheets
  • CSV import

Benefits

Why teams choose Respondly.

  • Never miss an enquiry, day or night
  • Answers based on your real products and prices
  • Your team steps in only when it matters
  • Leads flow straight into your CRM or sheets

Let's build together

Ready to see Respondly in action?

Tell us about your business and we'll show you how it fits.